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How to increase Public Cloud quotas

Stephanie R.
Updated

Learn how to request a quota increase for your Public Cloud resources (RAM, CPU, disk space, instances) directly from the OVHcloud Control Panel.

By default, the Public Cloud projects as well as the resources (RAM, CPU, disk space, number of instances, etc.) you can use are limited for security reasons.

To use additional resources and projects, the quotas need to be increased.

 

Requirements

OVHcloud Control Panel Access

 

Instructions

Increasing your resource quota

Increasing your resource quota manually

This procedure allows you to manually request a quota increase and validate it with an upfront payment (Public Cloud credit).

In the left-hand sidebar, click on Quota and Regions.

This page shows a summary of your project's current quotas by region. A warning appears as soon as a resource reaches 80% of its quota.

Click on the Increase your quota! button.

PCI_increasequotas02.png

You will be redirected to submit a support ticket. Click the + Open a support ticket button.

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Make the following selections:

  • Type of service: Public Cloud
  • Service concerned: Your project's name
  • Support options: Technical advice
  • Select category: Using my services

When you've made your selections, add a subject and message, then click Create ticket.

PCI_increasequotas05.png

For a more detailed view of your resources, go to the Horizon interface. Once logged in, click Project and then Overview.

 

Increasing the quota of your Public Cloud projects

There are two main situations where you may need a quota adjustment:

  1. Maximum number of projects reached: If you have reached the maximum number of Public Cloud projects allowed in your customer account, and want to create new ones.
  2. Other types of quota requests: For any other limits (CPU, RAM, storage, etc.) or specific needs related to your Public Cloud projects.

In either case, please submit a request to our support team with as much information as possible, i.e.:

  • The type of quota to be increased (number of projects, resources, etc.),
  • the intended use and justification for the increase,
  • The desired period or duration of the increase.

Quota requests are processed manually by our team. Processing times may vary depending on the complexity of the request. We recommend that you submit your request as soon as possible to avoid any delays in your projects.

 

Managing your quotas via OVHcloud API

You can use the OVHcloud API to view the current quota, view the allowed quotas, and set the quota using the calls below.

For example, if your project is authorized for 20VMs, 50VMs, and 100VMs, you can use the "Set quota" API call to set your quota to any of those options.

 

Specific quotas and special resources

For certain resources or services, specific quotas may apply. For more information:

S3™* quota: See the official documentation "Object Storage - Technical Limitations".

Managed Kubernetes Service (MKS) quota: See the official documentation "ETCD Quotas, usage, troubleshooting, and errors".

 

Go further

For more information and tutorials, please see our other Public Cloud support guides or explore the guides for other OVHcloud products and services.

*S3 is a trademark filed by Amazon Technologies, Inc. OVHcloud's service is not sponsored by, endorsed by, or otherwise affiliated with Amazon Technologies, Inc.

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