How to Change the Root Password on a VPS – Support Guides

Objective

It may become necessary to change the root password on your GNU/Linux operating system. There are two possible scenarios:

You are still able to log in via SSH
You are unable to log in via SSH because you have lost your password

This guide will explain how to proceed with changing your admin password depending on the initial situation.

Requirements

An OVHcloud VPS already set up
Login credentials received via email after the installation (if still valid)
Access to the OVHcloud Control Panel (for using rescue mode)

OVHcloud is providing you with services for which you are responsible, with regard to their configuration and management. You are therefore responsible for ensuring they function correctly.

This guide is designed to assist you in common tasks as much as possible. Nevertheless, we recommend that you contact a specialist service provider if you have difficulties or doubts concerning the administration, usage or implementation of services on a server.

Instructions

Changing the password if you still have access (sudo user or root)

For more information about connecting to your VPS, please consult the first steps guide.

$ sudo su
#

Change the password of the current user:

# passwd
New password:
Retype new password:
passwd: password updated successfully

On a GNU/Linux distribution, the password you enter will not appear.

If you need to permit logging in as root, follow the steps in this guide section.

Changing the password if you have lost it

Step 1: Restart the VPS into rescue mode

Log in to your OVHcloud Control Panel and reboot the VPS in rescue mode. If you need further instructions about activating rescue mode with a VPS, you may consult the rescue mode guide.

Step 2: Identify the mount point

On older VPS ranges, your partitions will be automatically mounted in rescue mode. You can use the following commands to verify this and identify where your partition is mounted:

df -h

# df -h
Filesystem      Size  Used Avail Use% Mounted on
udev            5.8G     0  5.8G   0% /dev
tmpfs           1.2G   17M  1.2G   2% /run
/dev/sda1       2.4G  1.5G  788M  66% /
tmpfs           5.8G     0  5.8G   0% /dev/shm
tmpfs           5.0M     0  5.0M   0% /run/lock
tmpfs           5.8G     0  5.8G   0% /sys/fs/cgroup
/dev/sdb1        49G  1.2G   48G   3% /mnt/sdb1
/dev/sdb15      105M  3.6M  101M   4% /mnt/sdb15

lsblk

# lsblk
NAME    MAJ:MIN RM  SIZE RO TYPE MOUNTPOINT
sda       8:0    0  2.5G  0 disk
└─sda1    8:1    0  2.5G  0 part /
sdb       8:16   0   50G  0 disk
├─sdb1    8:17   0 49.9G  0 part /mnt/sdb1
├─sdb14   8:30   0    4M  0 part
└─sdb15   8:31   0  106M  0 part /mnt/sdb15

The example output above shows that the system partition is mounted on /mnt/sdb1.

If your VPS is of the current ranges, the MOUNTPOINT column should be empty. In that case, mount the partition first:

# mkdir -p /mnt/sdb1
# mount /dev/sdb1 /mnt/sdb1

Step 3: CHROOT permissions

You now need to edit the root directory to apply the changes to your system. You can do this by using the chroot command:

# chroot /mnt/sdb1/

You can check by typing the ls -l command, which will list the content stored in the current directory of your system:

# ls -l

Step 4: Change the (root) password

In the last step, change your password with the passwd command.

# passwd
New password:
Retype new password:
passwd: password updated successfully

If your VPS is of the current ranges (naming scheme: vps-XXXXXXX.vps.ovh.net), you have initially received login credentials for a user with elevated permissions instead of the default “root” account. Additionally, the SSH service is not accepting login requests as root.

It is therefore necessary to enter the username you actually use to log in after passwd:

# passwd <username>
New password:
Retype new password:
passwd: password updated successfully

This will ensure that you can log in again with this username after rebooting, in case root login is disabled.

Finally, reboot your VPS in ‘normal’ mode in your OVHcloud Control Panel.

Enabling root login

If your VPS is of the current ranges (naming scheme: vps-XXXXXXX.vps.ovh.net), you have received login credentials for a user with elevated permissions instead of the default “root” account. Additionally, the SSH service is not accepting login requests as root.

NOTE: To make these changes as an admin user, use sudo or su.

Enabling root logins is usually regarded as a security vulnerability and is therefore not recommended.

We recommend taking measures to secure your VPS first. You can refer to our guide on Securing a VPS.

Step 1: Edit the sshd_config file

Use a text editor such as vim or nano to edit this configuration file:

nano /etc/ssh/sshd_config

Add the following line.

PermitRootLogin yes

Look for this line and make sure it is commented out:

#PermitRootLogin prohibit-password

Save the file and exit the editor.

Step 2: Restart the SSH service

systemctl restart sshd

This should be sufficient to apply the changes. Alternatively, reboot the VPS (~$ reboot).

Troubleshooting

If you encounter boot issues after you have changed your password and initiated the reboot:

Check the KVM for important information as to why the VPS is unable to start. Consult the KVM guide for help using this feature in the OVHcloud Control Panel.
If the KVM is showing the VPS booting or unable to find the disk, ensure you have boot logs enabled. Relay the pertinent logs to our support teams by creating a support request in your OVHcloud Control Panel for further investigations.