Learn how to cancel a dedicated server commitment or service from the OVHcloud Control Panel.
WARNING: Any additional IPs or licenses attached to your server will need to be deleted separately. Not doing so will incur the continued cost of using these services, including parking fees for the Additional IPs.
Requirements
- Access to the OVHcloud Control Panel
- A dedicated server in your account
Topics
Instructions
Canceling a commitment
You can cancel the commitment on a dedicated server from the OVHcloud Control Panel. Navigate to the Dedicated servers
section via the Bare Metal Cloud
menu and select your service from the list.
In the General information
tab, look at the My offer panel. Click Cancel commitment →
.
On the next screen, you can choose a cancellation method.
NOTE: The chosen method will take effect after your current commitment ends.
Cancel your commitment and end your service on the expiry date.
Cancel your current commitment and switch to a commitment-free subscription.
After making your choice, click Yes, cancel
.
Undoing a commitment cancellation
If you change your mind about your cancellation, you can undo the action from the My offer panel.
Click Undo cancellation →
and confirm the action in the pop-up.
Canceling a service
You can cancel your dedicated server service from the OVHcloud Control Panel. Navigate to the Dedicated servers
section via the Bare Metal Cloud
menu and select your service from the list.
On the General information
tab, look at the My offer panel. Click the more options ...
button and select Cancel my service
.
In the pop-up window, you can choose a cancellation method.
-
Cancel service immediately
NOTE:
- If you choose to cancel your service immediately, you will receive an email with a link to confirm your cancellation.
- You MUST use this link and complete the form to finalize the cancellation.
Cancel service on its expiry date
After making your choice, click Confirm
.
Canceling a service cancellation
NOTE: This option is only available if you selected to Cancel service on its expiry date
in the previous step and you have not yet reached your expiry date.
If you wish to undo your service's cancellation, repeat the steps above and select Cancel service termination
and Confirm
.
Go further
For more information and tutorials, please see our other Dedicated Servers support guides or explore the guides for other OVHcloud products and services.