Skip to main content

Canceling a dedicated server

Stephanie R.
Updated

Learn how to cancel a dedicated server commitment or service from the OVHcloud Control Panel.

WARNING: Any additional IPs or licenses attached to your server will need to be deleted separately. Not doing so will incur the continued cost of using these services, including parking fees for the Additional IPs.

 

Requirements

 

Topics

 

Instructions

Canceling a commitment

You can cancel the commitment on a dedicated server from the OVHcloud Control Panel. Navigate to the Dedicated servers section via the Bare Metal Cloud menu and select your service from the list.

In the General information tab, look at the My offer panel. Click Cancel commitment →.

manager_dedicated_myOffer_manageCommit.png

On the next screen, you can choose a cancellation method.

NOTE: The chosen method will take effect after your current commitment ends.

  • Cancel your commitment and end your service on the expiry date.
  • Cancel your current commitment and switch to a commitment-free subscription.

After making your choice, click Yes, cancel.

manager_dedicated_cancelCommitment.png

 

Undoing a commitment cancellation

If you change your mind about your cancellation, you can undo the action from the My offer panel.

Click Undo cancellation → and confirm the action in the pop-up.

manager_dedicated_undoCancellation.png

 

Canceling a service

You can cancel your dedicated server service from the OVHcloud Control Panel. Navigate to the Dedicated servers section via the Bare Metal Cloud menu and select your service from the list.

On the General information tab, look at the My offer panel. Click the more options ... button and select Cancel my service.

manager_dedicated_serviceStatus_moreOptions.png

In the pop-up window, you can choose a cancellation method.

  • Cancel service immediately

    NOTE:

    • If you choose to cancel your service immediately, you will receive an email with a link to confirm your cancellation.
    • You MUST use this link and complete the form to finalize the cancellation.
  • Cancel service on its expiry date

After making your choice, click Confirm.

manager_dedicated_cancelService.png

 

Canceling a service cancellation

NOTE: This option is only available if you selected to Cancel service on its expiry date in the previous step and you have not yet reached your expiry date.

If you wish to undo your service's cancellation, repeat the steps above and select Cancel service termination and Confirm.

manager_dedicated_undoCancelService.png

 

Go further

For more information and tutorials, please see our other Dedicated Servers support guides or explore the guides for other OVHcloud products and services.

Related articles