Creating and managing local users on an OVHcloud account – Support Guides

Learn about the privileges a user can hold, as well as the methods for adding and managing users and groups through the OVHcloud Control Panel.

With OVHcloud, you can create additional users with read or write access to your customer account. This means that you can grant other members of your company access to your OVHcloud services, without having to resort to risky practices like sharing passwords or two-factor authentication details.

User management is different from contact management. A user will have access to all sections of the OVHcloud Control Panel according to the level of rights he's granted.
The purpose of contact management is to delegate full management of the administrative, technical, and billing aspects of one or more services on your OVHcloud account.

Requirements

An active OVHcloud account
Access to the OVHcloud Control Panel

Instructions

Understanding identities

Local users are one of the types of identities that can be set up on your OVHcloud account. Other account types are described in the related documentation.

User management

Add a user

Click your name and then your initials.
Select Identity and Access Management (IAM) from the left-hand menu.
Click the Identities tab to access local users management.

On the next screen:

Click Add user.
In the pop-up window, fill in the required fields.
Click Confirm to create the user.

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Field	Details
ID	Enter the user's name or their role, for example.
Email	Enter the user's full email address.
Password	Set the user password. The user can then change this password once their access has been created. We also suggest reading our guide on password management to define this password.
Group	Choose a group from those available.
Description	You can add a user description (such as their role within the company).

Default group details:

Role	Details
UNPRIVILEGED (Read-Only)	Gives read access to the OVHcloud Control Panel and all of its sections.
DEFAULT (Restricted Admin)	Gives write access to the OVHcloud Control Panel and all of its sections, except for user management.
ADMIN (Administrator)	Gives write access to the OVHcloud Control Panel and all of its sections, including user management.

The user then gets their own ID made up of your account’s numeric ID (which is listed in the “User management” menu) and their username, with the two values separated by a “/”.

Example: 1234-567-89/johnsmith.

The user you have created can then log in to the OVHcloud Control Panel using this ID.

They can also change their password and secure their own access to your account by enabling two-factor authentication (this is only for their access as a user). To find out how to enable two-factor authentication, you can refer to this guide.

Manage users

You can update, delete, or disable a user by clicking on the more options ... button to the right of the user’s name.

When you update a user you can update their email address, group, and description.

NOTE: After the creation of a new group, you will have to update the Group field for any users you wish to add to it.

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Group management

Add a group

On the User management tab, click on Declare a group.

A window will pop up and you will need to complete the required fields. Click Confirm to create the user.

Groups give a default privilege level for the users they contain, according to the role you choose:

Role	Details
Administrator	Give write access to the OVHcloud Control Panel and all of its selections, including user management.
Restricted administrator	Give write access to the OVHcloud Control Panel and all of its selections, except for user management.
Read-only	Gives read access to the OVHcloud Control Panel and all of its sections.
None	Gives no access to the OVHcloud Control Panel if no IAM policy is set up.

NOTE: After the creation of a new group, you will have to update the Group field for any users you wish to add to it. See the Manage users section of this article for more information.

Manage groups

You can update or remove a group by clicking on the more options ... button to the right of the group name.

When you edit a group you can update its description and role.

Rights management

On top of the role assigned to user groups, you can fine-tune access privileges using OVHcloud IAM. OVHcloud IAM policies management is covered by the dedicated guide.

Go further

For more information and tutorials, please see our other Manage & Operate support guides or explore the guides for other OVHcloud products and services.