Learn how to diagnose hardware issues on your server.
At some point during the life of your server, you may encounter a fault due to a hardware issue. When the server is booted into the OVHcloud rescue mode, you have several diagnostic tools available to help identify faulty hardware components.
Requirements
Instructions
This guide details the tests you need to carry out to diagnose:
- Processors
- Network connection
- Memory
- Disk health
- Disk partitions
Processors
The processor test checks the working order of your server's processor and needs about 30 minutes to run successfully. If the server crashes during this test, it means that the processor is faulty.
Network Connection
The network connection test checks your internal and external bandwidth. This data is provided for information purposes only and is not a performance test.
Memory
The memory test checks the integrity of your server's RAM modules. If the server crashes during this test, then it means that one or more of your RAM modules is faulty.
Disk Health
You can use Smartmontools to check the status of your disks by reading their SMART
data. For example, to display all the details of the disk labeled nvme1n1
, enter:
To learn more about the output of this command and how to interpret it, consult the official Smartmontools documentation.
Disk Partitions
The partitions test is comprised of a disk access test and a file system check. The disk access test checks if the system can communicate with your server's hard drives. The file system check uses the fsck -fy
command to check the entire file system.
Go further
For more information and tutorials, please see our other Dedicated Servers support guides or explore the guides for other OVHcloud products and services.