As an OVHcloud customer, you can manage your payment methods directly from the OVHcloud Control Panel. This article will teach you everything you need to know to ensure a seamless payment process.
Note: If you experience any problems adding a new payment method, please add an exception to your ad-blocker for us.ovhcloud.com, or log in using incognito mode on your browser, then try again. We never display ads in the OVHcloud Control Panel. Please not that your ad-blocker may interfere with our payment system.
- Payment Methods Accepted
- Adding a Payment Method to Your Account
- Changing Your Default Payment Method
- Deleting a Payment Method
Payment Methods Accepted
- Credit Card - VISA, MasterCard, American Express
- Wire Transfer (Hosted Private Cloud)
- Accepted currencies (Hosted Private Cloud): USD, GBP, EUR
Adding a Payment Method to Your Account
Note: This section does not apply to Enterprise accounts. For information about billing for Enterprise, please contact Enterprise support.
In this section, you will be storing the payment method(s) you choose to use in your OVHcloud account. There are two ways to store payment methods for future use. First, any payment method used to order servers will automatically be saved to your account. Second, you can save a payment method to your account using the OVHcloud Manager.
To save a payment method in the OVHcloud Control Panel, first log into your account. You will be taken to the Dashboard landing page. On the right-hand sidebar, click Payment method.
From the "Payment method" screen, click the Add a payment method button.
Click Add a payment method and you will have the option to select what kind of payment method to add (credit card or PayPal).
Proceed through the ensuing menu, entering your address and credit card or PayPal information when prompted.
Note: If you would like to use this payment method as your default payment method for all future purchases, check the "I want to choose this as my default payment method as soon as it gets validated" box.
Changing Your Default Payment Method
Note: This section does not apply to Enterprise accounts. For information about billing for Enterprise, please email firstname.lastname@example.org or contact your Account Manager.
To set a default payment method, start by returning to the "Payment method" screen as described in the section above. Click the ellipsis (...) next to the payment method in question and select Make this the default payment method from the drop-down menu
Deleting a Payment Method
Note: If you only have one payment method on your account, you will not be able to delete it as it will be used for future billing.
To delete a payment method, you will need to contact OVHcloud Support.
OVHcloud makes it quick and easy to save your payment methods to your account, and use them however you choose.